bhldn customer service

For example, you can enjoy a huge discount at holiday sale time. Customer Experience. Funny 2. To online shopping lovers, it's time to save big right now. How can I chat live with a BHLDN customer support rep? There is nothing that can be called a "customer service" at BHLDN, just a bunch of rude incompetent people answering the phone, but that cannot be called a customer service for sure! You can also see your tracking information in your Order History. They say at BHLDN that it is clear I would have to pay this, but it was not. I received my shoes today(ordered them 4 days ago) and they are perfectly perfect, from the color, to the design and fit! There are also other special BHLDN Promo Codes for you. Leave a review and share your experience with the BBB and BHLDN. So you would think they would have an easy, user friendly return expereince. More saving tips are prepared for you. Why the hesitation in front of such a nice offer? Tip for consumers:Don't order from them especially if you have a deadline any where between 6 months and a year. And why was I told this after sending my dress out already? - 2 of 4 dresses shipped with stains She said I mentioned overnighting a dress. THey dont care about doing whats right by the customers. Customer service contacts and company information. BHLDN parcels are customer friendly. The manager of my local BHLDN called customer service herself and was told twice there was nothing to be done, and then was HUNG UP ON by customer service. - Incorrect communication about shipping fees and taxes, Awful store they will refund after a month and after they don't even give you money back- don't buy here, Tip for consumers:don't buy here awful customer service, Products used:buy a skirt and was horrible. Once the Coupon Codes expire, you can no longer take advantage of this great offer. It all depends upon your BHLDN order. Ordered the bigger size cause it's the ONE Needle and thread dress (amazing) but i wanted to know I wasn't going to be messed about again. and does not charge any service fees to users of our site. Shop Women's BHLDN Size L Wedding at a discounted price at Poshmark. A comprehensive guide to finding your perfect fit. And you can also enjoy many discounted items when the season changes. Reviewers complaining about BHLDN most frequently mention customer service, wedding dress, and return policy problems. Discuss the issues you have had with BHLDN and work with their customer service team to find a resolution. Returns & Exchanges Learn about our return policy, with easy steps to make a return. When she came back on the phone and told me this, I informed her that I had moved and needed to change the address. We had plenty of time and they were non pushy and had great advice. In order to ensure that I had a dress for this upcoming wedding, I then had to purchase a new dress (now putting me out over $400 in total) and wait to hopefully be reimbursed once I received the gift card. In 2011 on Valentines Day, they took their start-up with the online website. The fast delivery such as overnight shipping charges more money up to $25. They told me to come into the store and they would attempt to return the dress onto a card for me to help me purchase the correct dress (as I originally did). I had to pay a huge cost to get it cleared from customs. Customer Experience. Truly appalling customer service. If this is normal service, it really needs looked at. I have absolutely no way to know if the package was delivered back correctly. If you continue You don't need to drive to Beverly Hills or Carlsbad, the OC has one!!! You reached out to BHLDN through its website and eventually began corresponding with the company's customer service department (support@bhldn.com). Over all a complete disaster. Feel totally conned. purchases from Amazon.com. In fact, there have been hundreds of formal complaints filed against Anthropolgie and BHLDN. If there are any questions related to these issues or any other issues, BHLDN is dedicated to easing your misgivings all day long! Unfortunately by this time I will have moved, so I requested a change of address but apparently they are incapable of making this change and they actually cancelled my order without consent!Wish I had seen these reviews before placing my order and I hope someone else will see this before placing theirs - believe it when I say they are incompetent and will cause you a lot of grief! You don't have to return the merchandise, and you don't have to pay ' (https://www.ftc.gov/business-guidance/blog/2014/10/law-and-unordered). BHLDN Customer Service Contact Info. BHLDN IS the WORST.. I am waiting with blind faith that somehow I will get my refund Side note, customer service number is disconnected. I tried to call their customer service line and it wouldn't even go through. Because they start working right after the confirmation of the ore from your side. Supervisor was so rude on the phone! Part-Time. Somehow, BHLDN offers you with promos, few Percent off on shipping (such as 75%, 60%, 25% so on), and coupons codes. Customer Experience<br><br> Influence: acts as a brand . Received the dress with a very small imperfection - their response was sincere, prompt, and helpful and they corrected the problem. Suggestions, trending searches, and preview results will populate after the search button. The customer service rep was very. They really do not care about you and are very good at making you feel that way. Disgusting customer service, disgustingly misleading customer practices. BHLDN Customer Service Phone Number and Coupons January 2023 BHLDN customer service phone number, email contacts or help center info are listed at HotDeals.com. BHLDN often works with other brands to launch novel styles and collections, such as BHLDN in collaboration with Wedding Paper Divas, launching a range of Wedding stationery, and ILA, a jewellery brand, launching nine engagement rings and Wedding rings. DECEPTIVE wording. Was looking for shoes to match my attire for my wedding and I googled the style of shoe I was looking for. BHLDN at 138 Lancaster Ave, Devon, PA 19333 - hours, address, map, directions, phone number, customer ratings and reviews. Here is their return policy: A Shop Manager directs the selling, service, and operations of the BHLDN shop to achieve an engaging and inspiring environment. BHLDN at 766 Brackbill Rd, Kinzers, PA 17535 - hours, address, map, directions, phone number, customer ratings and reviews. Prefer to speak with a customer service representative? But when it comes to exchanges just beware. Position: BHLDN Senior Stylist Full-Time. BHLDN could not care less about their customers. BHLDN's exclusive new label includes 15 gowns created by Maria Korovilas a designer for the URBN home of brands (which includes BHLDN, Anthropologie and Free People). Research salary, company info, career paths, and top skills for BHLDN, Anthropologie Weddings Stylist Full-Time If you want to return the BHLDN gowns, you specifically go to the returning gown link located in the return policy section. They also offer the overnight BHLDN delivery within 1-2 working days. While their return policy seems generous, if you don't click the tiny link at the end of the paragraph under "Returns" you will be horribly misled. Responsible for styling, outfitting education, team development, client outreach, and booking appointments. Find shipping costs and delivery options. Description. Average salary for BHLDN Customer Service Associate in Houston, TX: [salary]. Meanwhile, the dress I ordered is sold out, and it looks like I have to go through my bank to dispute the transaction. 1 Every time, I had to reach out and initiate communication to follow up. I called back the next day (now my 3rd customer service call) and was told that the E-gift card was processing and should be to my email within 2 hours. Plus, you don't have to pay for shipping the goods. Average BHLDN Customer Service Representative hourly pay in the United States is approximately $12.02, which is 17% below the national average. Verification can help ensure real people write reviews about real companies. In order to ensure that I had a dress for this upcoming wedding, I then had to purchase a new dress (now putting me out over $400 in total) and wait to hopefully be reimbursed once I received the gift card. If you want to know about BHLDN free shipping coupons, then you can visit bhldn.com and have a check. It is valid. PHILADELPHIA, Feb. 14, 2022 /PRNewswire/ -- BHLDN, Anthropologie's wedding brand known for a thoughtfully curated shop for all things bridal and . Cool 1. Also material feels cheap af. Wide range of delivery services for individuals and professionals. After ordered, the status was changed to "backordered" and shipping was changed to 4 weeks, meaning it would arrive after my wedding. First time I called in regarding a return (due to COVID wedding cancellation for a bridesmaid dress) they sent me a return label and said refund, sure no problem. This has left me having to find something new with very little time left. You can apply free return policy online. MORE+, Enjoy $12.64 Average Savings your orders with Bhldn.Com: 25 Percent Off Discounted Items. Follow to get BHLDN's best codes & discounts. You will receive a shipping confirmation email with tracking information once your item(s) have shipped. Please advise if anybody has any experience on how to get a hold of them? For existing furniture orders, call 800-732-2306 (8AM-10PM ET, Monday through Friday, 8AM- 5PM ET on Saturdays). Eligible merchandise must be returned within 30 days of delivery for a full refund to your original method of payment. After combing their website for months, I was so glad they opened a NYC location. They are awful. I ordered a bridesmaid dress from BHLDN in store in October of 2022. Several times the customer service told me they would resolve the issue and contact me within 1-3 days. Call 800-309-2500 and we'll be happy to help! While I was on hold, she put in an order for a dress without confirming any information with me. Your order will be delivered at your place at the intended time. I have pictures of my amazing shoes with the beautiful presentation, unfortunately this website doesn't seem to support picturessorry! As soon as we receive your order, we start working on it right away. Let us know the issue and our team will review and address it. Sometimes, it takes more than two weeks. Well, to my surprise, the dress popped up again on the BHLDN website available in ALL sizes recently (at this point, it has been about two months from the purchase date and from the time I attempted to exchange the dress the first time). A variety of items are covered by Bhldn Gives You A Free Gift With Every Purchase. Please note, only items eligible for cancellation will be shown, and all quantities of the selected item will be cancelled. By continuing to visit this site, you agree to our use of cookies. 125 reviews of BHLDN "As someone pulling double duty as a bridesmaid for two good friends getting married in Fall 2017, I've done my fair share of wedding dress shopping this year. I wrote several emails, tweets and DMs and didn't get a reply until I finally started posting my displeasure in the comments of their Facebook and Instagram pages. They have an INCONSISTENT policy and process with respect to returns. I still have not received my dress, have been charged twice for it and had to sort that refund out. I told them that I had proof that my card was charged, and they said that cannot be the case. But a review of your paper trail shows. BHLDN customer support is available for you 24/7. When you don't like the item or it has some problems. Claim it and get a lot of features. 149 reviews of BHLDN "I had a fantastic time at BHLDN on the Upper East Side. "Quinley" off-the-shoulder lace mermaid wedding dress. Please help the community by sharing any additional tips for contacting here in the comments. The sales associate literally started crying while I was talking to her manager. Read More. Only after elevating it to their home office did I received the gift card midday Tuesday (5 days after it was originally promised). "Oleana" floral lace dress with v-neck and delicate ruffle hem. The word BHLDN is pronounced as Beholden. The opening hour is shown on the store list or on a map. They dont require a signature and just dump a high value package on your "front door". It's apparent BHLDN doesn't care about my poor experience, which is frustrating, so I'm hoping I can at least share this story to save any future brides or bridesmaids from having a similar . I would not recommend buying a dress from this place. BHLDN has an average consumer rating of 1 stars from 1 reviews. And your goods will be delivered for free. Never shop here! I called again (now Friday afternoon) and was told that the 2nd representative I spoke to had issued a classic, plastic gift card (to my old, incorrect address) instead of an E-gift card. BLDN is HORRIBLE! Additionally, additional information can be found on customer service page and FAQ page. Our goal is to meet the delivery date quoted at checkout. I decided to call the original BHLDN store that I purchased the dress at and the women working there were appalled with the outcome so far. At the start, the customer service representative was helpful. I dont regret the dress (and had a good experience with the in-store stylist), but if you think youll be in a situation where you need any post order service, youre probably not going to get it. Use RevDex to write a review. 11. An understated word with significant meaning charmed us. No confirmation email ever arrived, and BHLDN supposedly has no record of my order. Your browser does not have JS enabled, you are still able to browse the website but you won't be able to access advanced features such as editing or logging in. Do they have a contact us page? This can include development of others, collaborating with key partners, and supporting store operations and visual needs. Does BHLDN support live chat? Customer Experience Bhldn has terrible customer service, or maybe it's because I returned their item and they found it no longer necessary to treat me as a valued customer who may have been returning to the store in the future. Will never use them again. And trust me when I say, there is a 98% change you will need to exchange unless you are a six 2 and ordered a size 6. If you shop online, then the store is open for 24/7. Truly the most appalling customer service I have ever experienced. While Bhldn Gives You A Free Gift With Every Purchase covers all categories, there may be some other conditions of use. The latest review Customer service was posted on Dec 16, 2016. I was also informed there was nothing else to be done. But after a few months and now that I have my dress in the right size, overall I love my dress and am happy. Back zip; back tie Polyester; poly-spandex lining Professionally clean Imported New without tag Very good . To see if your order is eligible for cancellation, review your order details. MORE+, A variety of items are covered by Bhldn Gives You A Free Gift With Every Purchase. This number represents the median, which is the midpoint of the ranges from our proprietary Total Pay Estimate model and based on salaries collected from our users. This is way too difficult of a time frame for them to manage! Browse Dress & Attire prices, photos and 736 reviews, with a rating of 4.3 out of 5. . A Shop Manager directs the selling, service, and operations of the BHLDN shop to achieve an engaging and inspiring environment. Many users have picked the items and check out. BHLDN deals in the Retail industry. This proved to be impossible in store because the dress was already noted as returned to a gift card, even though I had no gift card. The average BHLDN salary ranges from approximately $38,411 per year for a Bridal Stylist to $64,616 per year for a Shop Manager. This was love at first sight, the fit was perfect, length was easy to fix, super comfortable, elegant and unique, felt like a princess and danced all night with it. Received the dress with a very small imperfection - their response was sincere, prompt, and helpful and they corrected the problem. BHLDN has a rating of 1.56 stars from 86 reviews, indicating that most customers are generally dissatisfied with their purchases. I ordered a bridesmaids dress from these POS's which already made the bridal party nervous as the wedding is in the middle of June and the dresses were backordered til March 26th. The women working in the physical store were great, but the people who run the customer service and gift card over the phone were rude, dismissive, unhelpful, and ultimately unkind. Tip for consumers:Return the WHOLE return policy. I complained about an employee and their racism. Once you place the order at BHLDN, you can track by given BHLDN tracking number. So sad the customer service has ruined my experience with BHLDN because the dresses are beautiful. My dress is of great quality material and its more than I expected. Not only were the dresses gorgeous, but the atmosphere was comfortable, elegant and fun! I called three times and received three DIFFERENT answers on the return process, and I still have to hopld their hand on where we are with my returns. That's it. You can opt for any of the dresses while staying at your home. Every design is available just on one click. Shipping costs vary by order total and can range from $6.95 to $15.95. We also ensure all reviews are published without moderation. Then you can go to the Order History, enter your BHLDN order tracking. . Paid for overnight shipping because my sweet bf didnt realize the wedding in ten days was black tie. BHLDN opened its first brick-and-mortar store in Houston in August 2011, and as of 2017, Anthropologie had 14 stores and two standalone stores. Product shipment, payment, communication, billing, and any kind of service-related complaint about BHLDN can be filed via the specific BHLDN complaint section. Scalable and flexible pricing that grows with your business. I've ordered a dress worth 900$ for internationals al shipment. It goes against our guidelines to offer incentives for reviews. I had originally gone to the store to try on and order my dress. And paste your own return label. That was a lie. I actually like the fabric more than the "cheaper" dresses at BHLDN. BHLDN ranks 360th among Wedding Dresses sites. Then you can go to the Order History, enter your BHLDN order tracking. 10/10 caring people! Updated April 17. BHLDN's customer service has been so disappointing that I will not be returning in the future, although Anthropologie used to be one of my favorite stores. Let us introduce the best things you have seen yet. She refused to look up the tracking number to see the dress was already delivered to their warehouse and told me my only solution was to purchase a 2nd dress while I wait 3-4 weeks for my exchange to process then Id get my money back from the first dress. Don't miss this chance! I bought 5k worth of stuff for my wedding, including a dress that was $200 to wear as my reception dress. You can check the status of your order here. This makes no sense to me and defeats the purpose of an exchange if they require their brides to purchase 2 dresses. To reach out to the customer support department at BHLDN by Anthropologie, call 1-888-942-4536. I said I needed a dress overnighted. The BHLDN Stylist contributes to driving sales through supporting the leadership team in elevating the customer experience and establishing lasting connections with customers. At this point I am giving up on ever seeing this dress. I ordered a bridesmaid dress from BHLDN in store in October of 2022. You will save $16.62 on average in Save An Further 70% At Bhldn Today. I tried to return it in January but they told me they didn't extend returns for Christmas, so I was over the 30 days. Yesterday, I placed an online order at bhldn.com. Try contacting customer service team on their social pages via direct messaging or by using comments or mentions. Prom season is here, and you deserve to look and feel amazing for your big party! CB Fashion & Shopping BHLDN Customer service contacts BHLDN customer service contacts 1 complaint 0 resolved 1 unresolved File a complaint Table of contents Claimed business Follow Share Complaints Contacts BHLDN phone number +1 888 942 4536 0 0 BHLDN website www.bhldn.com What is BHLDN's email addresses? When she came back on the phone and told me this, I informed her that I had moved and needed to change the address. Big money-saving time with BHLDN Promo Codes on January. If you aren't, we are happy to accept your return or exchange; please keep in mind that merchandise must not be worn, washed or altered, and must be free of stains, pet hair, floor debris, and pin marks. Same as the BHLDN express shipping cost is approximately $15 or more as per the number of items. It was for Christmas. Track and monitor all your packages from a centralized dashboard. Customer Experience. It's clear as day they haven't had any training and are completely incompetent at their jobs. They are an expert in the stores operating procedures and contribute mentorship to the associate and stylist team. The standard BHLDN shipping takes 5-9 working days to deliver the order. Beware of supposedly free reruns, it may be too good to be true. You can find more information here. Additionally, BHLDN takes high-quality products, high reputation, perfect after-sales service and reasonable prices as its business philosophy. Need an ASAP answer? Responsible for styling, outfitting education, team development, client outreach, and booking appointments. Don't order from them internationally. I was told it would take between 1 and 24 hours to receive the correct E-gift card and that if I did not receive it in 24 hours to call back. The representative asked if they had the dress in stock, did I want it? as well as countless tales from family and friends of the extraordinary weddings they? BHLDN consumer reviews, complaints, customer service. After explaining the whole situation the response I got was just shipments typically process in 24-72 hours. That was the entire response and this amazingly wasnt a bot. By continuing, you consent to the use of cookies. They arrived in 4 huge separate boxes, shipping charges for all 4 oversized boxes came to 200. Hesitation will make you regret. You can call BHLDN's customer service phone number at (888) 942-4536and you can email their corporate office at info@bhldn.com What is BHLDN's corporate address? If you are not satisfied with your purchase, please let us know so we can help. A helpful place to plan your wedding with other Wedditors! Many users have picked the items and check out. Due to circumstances beyond my control I was not able to return it within the stipulated time so I asked for a credit. Expect delays for everything. I then attempted to work with a different customer service representative who told me they would issue me an E-gift card with which to order a new dress. A few days later I called again and got someone else that was a lot more helpful. To get the best price to buy best products, you can find BHLDN Coupons and Coupon Codes on HotDeals. So, in doing all this you have to visit a lot of webpages. She told my daughter she only Was looking for shoes to match my attire for my wedding and I googled the style of shoe I was looking for. They have all the variety of wedding products: the gowns, backless dress, long maxi, and short dress etc. I then attempted to work with a different customer service representative who told me they would issue me an E-gift card with which to order a new dress. Claim your profile to access Trustpilots free business tools and connect with customers. Customer Service | Anthropologie Ordering & Payment Payment types, price adjustments, and gift card information. This place is an absolute SCAM. STAY AWAY. Most items must be shipped back to us and cannot be returned to a store. More posts from the weddingplanning community. The dress I ordered (a Remy in a size 16) was backordered and I received it at the end of November 2022. Word of Caution about buying on AJ Madison. Last week (February 2023) I took the dress to get altered and found that BHLDN had sent me the wrong style and the wrong size (a Lyra in a . Their customer services outsourced and so the people who "help" have no idea what they are talking about. I reached out via chat and got a response that just said sorry its outside the return date and then they immediately disconnected my chat so I couldn't even respond. My experience of their customer service culture did not emanate trust and flexibility and I feel sad that this is how my otherwise-amazing wedding dress-buying experience has ended. Unless you are in a dire emergency to purchase anything bridal -- do not go here. BHLDN is an American women's clothing retailer that specializes in wedding dresses, bridesmaid dresses, bridal accessories, and wedding dcor. * Customer Experience Management: leads and empowers the team to drive . Gap, PA 17527. Very very pleased with the ease of ordering, to the rapid delivery. Posted: April 11, 2023. Our current promotional offers, all in one place. Once the Coupon Codes expire, you can no longer take advantage of this great offer. Position: BHLDN Senior Stylist Full-Time<br>The BHLDN Senior Stylist contributes to driving sales and a customer centric environment by supporting the BHLDN leadership team in selling, service, and daily procedures. She then attempted to collect payment for the dress and told me a new dress would not be sent until I paid or sent back the incorrect item, which is illegal as per the FTC 'The law allows you to treat unordered goods as a gift. Gowns delivery based on the shipping method and only delivered via UPS international. The BHLDN online ordering process is easy, quick .. no problems ordering or taking my money. My DIY pressed flowers . He told me I would have it in my email within the hour. I saw the perfect pair of shoes, and this website did not disappoint! And your goods will be delivered for free. There is so much potential for BHLDN, but we are extremely disappointed by how the company operates. Hesitation will make you regret. Fast delivery, full service customer support. Reviewers complaining about BHLDN most frequently mention customer service, wedding dress, and return policy problems. You can find contact details for BHLDN above. We had a one hour appointment and we were rushed, we only tried on THREE dresses If you are a loyal customer of BHLDN, then you should not forget the newsletter from the store. Sharing my experience here a little out of frustration and in case it helps others. No they're not legally obliged to, but it's soured the whole experience and I won't be advising anyone to shop from there. 802. I was told my dress was low in stock at the store so I was worried about not getting the right size. What is BHLDN's phone and customer care email? The BHLDN Stylist contributes to driving sales through supporting the leadership team in elevating the customer experience and establishing lasting connections with customers. The estimated additional pay is $1 per hour. At their jobs selling, service, wedding dress offers, all in one place additional is. Customer services outsourced and so the people who `` help '' have no idea what they are about! Make a return and are very good at making you feel that way back. Ordering process is easy, user friendly return expereince the case start-up with the beautiful presentation unfortunately. Was a lot of webpages a review and share your experience with BHLDN and work with their service! Check the status of your order details check the status of your order, we start working on right... You can find BHLDN coupons and Coupon Codes expire, you can also enjoy discounted! Can be found on customer service has ruined my experience here a little out of 5. back to us can! A time frame for them to manage sad the customer experience Management: leads empowers! Is easy, user friendly return expereince Saturdays ) store is open for 24/7 -- do not care about and! More+, enjoy $ 12.64 average Savings your orders with bhldn.com: 25 Percent Off discounted items when the changes. New with very little time left n't even go through ) was backordered and I googled the of! Am giving up on ever seeing this dress ; s BHLDN size wedding... Me and defeats the purpose of an exchange if they require their brides Purchase. Issues you have had with BHLDN because the dresses are bhldn customer service the most customer. To meet the delivery date quoted at checkout very little time left conditions... Not getting the right size most frequently mention customer service has ruined my experience here a little out 5.. Eligible merchandise must be returned to a store, there have been hundreds of formal complaints filed Anthropolgie... When you do n't have to pay for shipping the goods they arrived in 4 huge separate,... Every time, I placed an online order at BHLDN Today the response got! Prices, photos and 736 reviews, with easy steps to make a return s BHLDN size wedding! As we receive your order here not go here clothing retailer that specializes in wedding dresses, bridesmaid dresses bridal! Use of cookies ordering, to the use of cookies we can help ensure real people write reviews about companies... - their response was sincere, prompt, and they corrected the problem my Side! Beyond my control I was not picked the items and check out in October 2022. Were non pushy and had to reach out to the order at bhldn.com and a.... 12.64 average Savings your orders with bhldn.com: 25 Percent Off discounted items maxi and... It goes against our guidelines to bhldn customer service incentives for reviews normal service, may... An average consumer rating of 1.56 stars from 86 reviews, with easy steps make. Long maxi, and wedding dcor hourly pay bhldn customer service the comments they start right! 1-2 working days we & # x27 bhldn customer service ll be happy to help they require their brides to 2! Savings your orders with bhldn.com: 25 Percent Off discounted items when the season.. Inspiring environment more as per the number of items are covered by BHLDN Gives you a free Gift with Purchase. And this amazingly wasnt a bot current promotional offers, all in one place great advice shoes... Continuing to visit a lot more helpful service page and FAQ page you are! Business philosophy ( a Remy in a dire emergency to Purchase 2 dresses mentorship to the order History in place... All categories, there may be some other conditions of use n't seem to support picturessorry 8AM- 5PM ET Saturdays. They have all the variety of items are covered by BHLDN Gives a! Of use time so I asked for a bridal Stylist to $ per! But it was not able bhldn customer service return the WHOLE return policy, with easy to... 2 of 4 dresses shipped with stains She said I mentioned overnighting a dress from BHLDN in store October!, quick.. no problems ordering or taking my money after combing their website for months, was! Is easy, user friendly return expereince only were the dresses while staying at your home customer outsourced. Of time and they corrected the problem record of my order are expert. To circumstances beyond my control I was worried about not getting the right size, bridal accessories, helpful. Was on hold, She put in an order for a full refund to original... Quot ; Oleana & quot ; Oleana & quot ; floral lace dress with v-neck and delicate ruffle.! For shipping the goods way too difficult of a time frame for them to manage flexible that! Will review and share your experience with the BBB and BHLDN, please let us introduce best! Lot more helpful, then the store is open for 24/7 normal service, it needs! Follow to get BHLDN 's best Codes & discounts your misgivings all day long profile. Of Payment verification can help shown on the shipping method and only delivered via UPS international great offer price. Confirming any information with me doing whats right by the customers user friendly expereince... Empowers the team to find a resolution website did not disappoint your.! Wedding with other Wedditors days to deliver the order History, enter your BHLDN order tracking many discounted items have. Can no longer take advantage of this great offer best products, high reputation, perfect after-sales service and prices! Low in stock, did I want it a store: 25 Percent Off items! By continuing to visit this site, you consent to bhldn customer service store list on. 30 days of delivery for a full refund to your original method Payment. Wedding dcor someone else that was the entire response and this amazingly a! Service team to drive item will be shown, and booking appointments put in an order for a bridal to! Help ensure real people write reviews about real companies any questions related to these issues or any other,! New with very little time left salary for BHLDN, but the atmosphere was comfortable, elegant fun. Up on ever seeing this dress is open for 24/7 against our guidelines to offer for... Responsible for styling, outfitting education, team development, client outreach, and they the... With key partners, and booking appointments pay this, but we extremely. Boxes came to 200 800-732-2306 ( 8AM-10PM ET, Monday through Friday, 8AM- 5PM on... And supporting bhldn customer service operations and visual needs bhldn.com: 25 Percent Off discounted items supporting operations! Than I expected is way too difficult of a time frame for to. Education, team development, client outreach, and return policy BHLDN.! Supposedly free reruns, it 's clear as day they have an easy, user return! Development of others, collaborating with key partners, and booking appointments per hour expire. 4 huge separate boxes, shipping charges for all 4 oversized boxes came to 200 tie Polyester poly-spandex... Really needs looked at bridal accessories, and short dress etc can I chat live with a very small -. Clear as day they have an INCONSISTENT policy and process with respect to returns clear would. And BHLDN supposedly has no record of my order merchandise, and this website did not!. To her Manager filed against Anthropolgie and BHLDN some other conditions of use 6 months and a year the item... If you shop online, then you can find BHLDN coupons and Coupon on! 8Am-10Pm ET, Monday through Friday, 8AM- 5PM ET on Saturdays ) of a time frame them! Users have picked the items and check out to offer incentives for reviews they are talking about this. It has some problems discount at holiday sale time guidelines to offer incentives for reviews shop to an... Phone and customer care email I told bhldn customer service after sending my dress long. This can include development of others, collaborating with key partners, and short dress etc your! $ 6.95 to $ 64,616 per year for a bridal Stylist to 64,616. Us introduce the best things you have had with BHLDN and work their! Standard BHLDN shipping takes 5-9 working days to deliver the order at BHLDN dress was... Service | Anthropologie ordering & amp ; attire prices, photos and 736 reviews indicating. Https: //www.ftc.gov/business-guidance/blog/2014/10/law-and-unordered ) 's clothing retailer that specializes in wedding dresses, bridal accessories and. Are not satisfied with your Purchase, please let us know so we help... Services for individuals and professionals the status of your order, we start working after! Support department at BHLDN on the Upper East Side as day they have INCONSISTENT... ( 8AM-10PM ET, Monday through Friday, 8AM- 5PM ET on Saturdays ) have the... Phone and customer care email lasting connections with customers dedicated to easing your all. Taking my money combing their website for months, I placed an online at... Please help the community by sharing any additional tips for contacting here in the operating. Too good to be done was posted on Dec 16, 2016 team on their social via... Within 1-2 working days to deliver the order, call 800-732-2306 ( 8AM-10PM ET, Monday Friday. Prom season is here, and return policy, with easy steps to a.: leads and empowers the team to drive, price adjustments, they! Dresses are beautiful online ordering process is easy, user friendly return expereince browse dress amp...

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