samsung washer recall repair kit

That depends on your location. To find out how much of a rebate you may be eligible for, or to learn more about the recall, visit Samsungs dedicated recall website or call 1-866-264-5636. Recall Details Description: This recall involves 34 models of Samsung top-load washing machines. Whole repair takes between 30 minutes and an 60 minutes. After analyzing what they had done, I figured out the most 'correct' way to open the top. ET. The new cycle leaves it so wet that it take three times longer for my dryer to dry it, As part of the repair process, technicians install structural reinforcements to the washer, butcustomers also receive a Home Label Kit that includes an overlay for the machines control panel. As an added safety measure, all known washer owners will also receive a Home Label Kit in the mail. Looking for a replacement part? In addition to their normal service network, Samsung has partnered with several national service providers to assist with this washer recall. S amsung is recalling nearly 664,000 top-loading washing machines because the units can short circuit and overheat, posing a fire hazard. Watch our helpful videos to get the most out of your Samsung products. The washing machine top can detach unexpectedly from the washing machine chassis during use, posing a risk of injury from impact. Washing Machine Repair Kit. The exchange rebate amount is based on the manufacturer date and model of your current washer. There are bug zappers, sprays, candles, Natural Ways To Keep Mosquitoes From Biting. Reports of affected washers go as far back as 2016 and as recently as May 2018. CPSC's work to ensure the safety of consumer products has contributed to a decline in the rate of injuries associated with consumer products over the past 50 years. ET daily. Samsung provided these repair kits for free including installation, but just for the original purchaser. I asked the homeowner if they were throwing it away. The rod can slide right out, he said. Easy sign-in, Samsung Pay, notifications, and more! ET or go to Samsung's website for information. In an interview with ABC News, Consumer Product Safety Commission (CPSC) chairman Elliot Kaye said that without a repair there is a very serious hazard of the top of these washing machines completely blowing off., Samsung would not comment on the repair process to Reviewed.com beyond describing it as a free in-home repair that includes reinforcement of the washers top. Samsungs website says, simply, the authorized Samsung field technician will install structural reinforcements to the machine.. Our nationwide network of authorized service partners all have high rates of customer satisfaction and by working with them we are able to provide in-home service to consumers affected by this recall faster than we traditionally would have been able to. The following model numbers are included in the recall depending on the serial number. WA49B, WA50B, WA51A, WA52A, WA54A, and WA55A. ADD TO CART. However, a rep did note that the company has not received many reports about the issue. Some users have complained that they have been unable to print rebate forms, while others are upset about how long the process takes. If your information already appears, please make any necessary corrections. However, after some searching, I found a good video by Samsung. It includes a new control panel guide for certain models, two warning labels and a user manual supplement. Finding the right protection to help guard you against mosquitoes and other bugs can feel like a lifelong journey. The lower spin speed in the delicate or waterproof cycles lessens the risk of the washing machine top unexpectedly detaching from the washing machine chassis. Genuine OEM Part # WPW10545278 | RC Item # 3527803. We respect your privacy. Consumers whose washer does not have Wi-Fi capability or who otherwise wish to receive a free software repair without connecting to the internet, should immediately stop using the washer and contact Samsung directly for a free dongle to plug in and download the free software repair. Front Load Washers are not affected. All Wi-Fi equipped washers that are plugged in and actively connected to the internet will automatically download the free software repair over-the-air, via SmartThings app. The CPSC reports that in 2016 there was a class action lawsuit against 2.8 million Samsung washers because they were prone to exploding. Use the auto dispenser on your Samsung washing machine, Cycles, settings, and features on your Samsung washing machine, Use Child Lock on your Samsung washing machine and dryer, Use SmartThings to control your Samsung washing machine. If you did not receive a Home Label Kit, and your washer is affected by this recall, please call our dedicated toll-free hotline at 1-866-264-5636, 9:00am 06:00pm (ET), Monday to Friday.Saturday/Sunday:Closed. asier to install than I thought it would be. The voluntary action was driven by reports highlighting the risk that the drums in these washers may lose balance, triggering excessive vibrations, resulting in the top separating from the washer. Please enter the correct serial number. We have taken several steps to significantly expand our capacity to provide free in-home repairs to consumers as quickly as possible by working with several nationwide service partners. A federal appeals court upheld a settlement attempting to resolve claims that some Samsung Group washing machines were prone to exploding. Over 700 people reported their Samsung washers exploding, and about a quarter of those reported sustained injuries with the rare event. I saw a Samsung Washer pushed to the curb. Please enter a valid Identification Number. View Complete Recall Details. Shop Parts; Appliances; . Brand New. Also, we will cover the huge class-action lawsuit that took place against Samsung. This announcement addresses potential overheating within the control panel of certain models. Click UPDATE MY INFORMATION to change or correct your information. However, our average repair time is 7 business days. The kit will include a new control panel guide (excluding mid-control models), two warning labels and step-by-step instructions for applying them to the machine, and a user manual supplement. Whole repair takes between 30 minutes and an 60 minutes. If you have one of the affected models, call Samsung immediately for a replacement. So for now my niece has a like new washer. In our lab tests, Front-load washers models like the WF45T6000AW are rated on multiple criteria, such as . Wrong. Samsung Washing Machine Drain Hose. Your Account. Q7. We appreciate your cooperation. Samsung Electronics America Inc. (SEA), in cooperation with the U.S. Consumer Product Safety Commission (CPSC), today announced a software remedy addressing a recall of certain top-load washer models. Click CHANGE RECALL OPTION OR SCHEDULE to change the recall option you selected or change the time and date of your repair appointment. Weve been getting a lot of questions from readers after Samsung announced a recall on 2.8 million washing machines due to a risk of explosion during a cycle. Get the latest drivers, manuals, firmware, and software. Click next to e-mail us. You may wish to review the privacy policy of the external site as its information collection practices may differ from ours. Furthermore, customers who purchased a recalled washer within the last 30 days of the recall announcement are qualified for a cash refund from their original point of purchase. Air Filters Kitchen Appliance Accessories Washer & Dryer Accessories Water Filters & System . Samsung Washer Repair - Will Not Complete Spin Cycle - Suspension Rod ApplianceVideo.com 208K subscribers Subscribe Like Share 193K views 4 years ago This video shows you how to Diagnose and. NEW SAMSUNG TOP LOAD WASHERS CURRENTLY SOLD AT RETAILERS ARE NOT AFFECTED BY THIS RECALL. We remain committed to delivering top-quality, innovative products that enhance the lives of our customers and we are grateful for their loyalty and patience. 2017 MULTI LANGUAGE Download ADDITIONAL INFORMATION Warranty Samsung has received 733 reports of washing machines experiencing excessive vibration or the top detaching from the washing machine chassis. A little confusing at first just looking at the parts, but there is a good video online that must have been produced by Samsung, it goes through every step and really makes this easy. The link you selected is for a destination outside of the Federal Government. In collaboration with the U.S. Consumer Product Safety Commission (CPSC), Samsung Electronics America, Company revealed a recall notice of some top-load washers produced between March 2011 and October 2016. The household appliances have controls in the middle or at the back. 4330 East-West Highway Bethesda, MD 20814, Contact Us: 800-638-2772 (TTY 800-638-8270) So, for any second owners who have acquired one of these machines that was subject to the recall, but the repair kit has NOT been installed, these kits will bring your machine up to recall standards. Consumers who choose a Samsung washer will receive an additional loyalty incentive up to $150 toward their new Samsung washer purchase. Payne Appliance Repair is a family owned appliance repair company in Lansing, MI. The demonstration is referenced in a blog post on the firms website, complete with a screen shot of Lichtman holding a piece of a washing machine. The heaters have a miswiring due to a manufacturing error which can cause the tower heater to overheat, posing a fire hazard. Gain access to exclusive offers and perks, apps and services, world-class customer support and more. The control panels secondary entrapment protection system can fail causing the garage door to close even with an obstruction present, posing an entrapment hazard. Federal law prohibits any person from selling products subject to a Commission ordered recall or a voluntary recall undertaken in consultation with the CPSC. Please visit www.cpsc.gov/commissioners to search for statements related to this or other topics. Manufacturer's Website. If your information already appears, please make any necessary corrections. I asked the homeowner if they were throwing it away. An email with a confirmation link was sent to you. The rebate amount is based on the model and manufacture date of the recalled washer. The U.S. Consumer Product Safety Commission (CPSC) is charged with protecting the public from unreasonable risk of injury or death associated with the use of thousands of types of consumer products. Tell us a bit more about you so we can get to know each other better. On average, it takes 4 to 6 weeks to receive your rebate once you have sent in all of the proper documentation. Please follow the instructions included and apply the new warning labels and the new control panel overlay as soon as they arrive. Thank you for providing your information. Copyright B) 1995-2016 SAMSUNG All Rights reserved. The exchange rebate amount is based manufacturer date and model of your current washer. Support is also available on your mobile device through the Samsung Members App. People with weakened immune systems, external medical devices, or underlying lung conditions who are exposed to the bacteria face a risk of serious infection that may require medical treatment. The kit will include step-by-step instructions for applying safety information to the machine and includes a new control panel guide (excluding mid-control models) that will effectively reduce the spin speed in the bedding cycle, two warning labels and a user manual supplement. (the cycle overlay label switches the problem use cycle, to another gentler, range/cycle where spin stresses wouldn't be so great during that load). Samsung sent a tech to fix the washer as per recall repair instructions. Why is that? Please visit www.cpsc.gov/commissioners to search for statements related to this or other topics. Another recall for Samsungthis time, exploding washers. 4330 East-West Highway Bethesda, MD 20814, Contact Us: 800-638-2772 (TTY 800-638-8270) e to the Samsung recall: The potential for lid/top flying off of washing machine when running at high speed spin. These specific models were assembled and sold in the U.S. between June 2021 and December 2022. Samsung says that those who stick with Samsung get a loyalty bonus of up to $150. If customers dont want their old machine repaired, a rebate is also available. (look up Samsung 'explosions') This recall affects 34 different models of Samsung top-load washing machines. * For Samsung Supplies information go to: * For S.T.A.R. The process should take no more than an hour and as part of the in-home repair, you will receive a one-year extension of the manufacturers warranty, regardless of the age of your washer. You may wish to review the privacy policy of the external site as its information collection practices may differ from ours. What can I expect of my in-home repair process? Samsung has a nationwide network of authorized service partners which perform Samsung washer repairs. Our trained network of authorized service providers has already successfully repaired hundreds of thousands of top load washers. 11/4/2016 Samsung Top-Load Washing Machines. The following model and serial number ranges are included in the recall: Get Notified About Each Recall via Email. On average, it takes us 7 business days to complete the free in-home repairs once the appointment has been scheduled. Deaths, injuries, and property damage from consumer product-related incidents cost the nation more than $1 trillion annually. If this kit was all Samsung was doing for those who decided to have it fixed, they should have just built it that way from the start. Toll-Free Consumer Hotline | Time: 8 a.m. - 5.30. p.m. CPSC's work to ensure the safety of consumer products has contributed to a decline in the rate of injuries associated with consumer products over the past 50 years. Attention:We are sorry. Watch our helpful videos to get the most out of your Samsung products. Please check with your terms and conditions for details. Free standard shipping, exclusive offers and financing options. In collaboration with the U.S. Consumer Product Safety Commission (CPSC), Samsung Electronics America, Company revealed a recall notice of some top-load washers produced between March 2011 and October 2016. Copyright 1995-2023 SAMSUNG All Rights Reserved. The washing machines have mid-controls or rear-controls. item 7 NEW OEM Samsung DC82-01097W Washing Machine Repair Kit FAST SHIPPING! While Samsung would not comment further on the Home Label Kit, it appears that it does not actually change the cycles themselvesonly what they are called. 2. For a lot of mechanically inclined folks, the install of this kit is fairly simple and straightforward. item 4 Samsung DC82-01097W Washer Vibration Kit Genuine OEM part, Samsung DC82-01097W Washer Vibration Kit Genuine OEM part, Brand New. The company, the world's biggest maker of smartphones, recalled some 2.5 million Note 7s in 10 markets following complaints that its lithium-ion battery exploded while charging, and then had to expand that as reports emerged of replacement phones also catching fire. Here are the options for those affected by the Samsung washer recall. I cant spend all day just waiting for the sheets to dry, he says. Of course, how long it lasts depends on the environment in which its installed and how often you have it service it. Legal Delayed ignition and/or flame rollout can occur with the boilers, posing a burn hazard. $24.99. Arrange for a service visit at home, schedule a walk-in appointment or mail your device in for a repair. The kit will include a new control panel guide, two warning labels and step-by-step instructions for applying them to the machine, and a user manual supplement. All for the less than $15 cost of this kit! Select the rebate you are applying for - Samsung washer or other manufacturers washer. When I expect Samsung to visit my home to repair my washer, an employee from another company comes. Fast, easy checkout with Shop Samsung App. Enter you washer's 15 digit Serial Number below, and then select. She purchased a WA48J7700AW for just under $600 from Best Buy in August of 2015, and was offered a rebate of $580along with free installation of the new unit and removal of the old unit. The recalled products can contain Pseudomonas species bacteria, including Pseudomonas aeruginosa and Pseudomonas fluorescens, which are environmental organisms found widely in soil and water. View Complete Recall Details. Services include dishwasher repair, refrigerator repair, dryer repair, oven repair, washer repair and more! Install your Samsung washing machine. Let us help! Samsung customers should call (800) 515-7902 between 9:00 a.m. and 9:00 p.m. (EST), Mondays through Fridays to find out whether their washers are covered by this recall. The controls of a Samsung washer before the application of the Home Label Kit, The latest reports, however, seem to focus on the washers top. For example, if you have a washer sitting in a laundry room with a cold draft and leaky ceiling, its not going to last as long. The washing machines have mid-controls or rear-controls. After all, there have been over 700 reports of washers experiencing catastrophic failure, resulting in at least nine injuries. Note: Please enter the Email address and Phone number you previously used to register your product. Linking to this external site does not constitute an endorsement of the site or the information it contains by CPSC or any of its employees. We focus on outstanding customer service and care and deliver fast results. The majority of Samsung washers come with a one-year basic warranty. You're all set to get the latest from Reviewed. ET, or online at www.Samsung.com and click on the recall notice at the top of the page for more information. Samsung toll-free at 866-264-5636 Monday through Friday from 9 a.m. to 6 p.m. U.S. Consumer Product Safety Commission If all information is correct, click SUBMIT . Goes from pump to drain; 67 inches. The model and serial numbers are found on the washers label attached to the inside of the top lid. Samsung and Samsung Electronics is an appliance manufacturer based out of South Korea. As a result of the explosion, some people were injured. item 2 *BRAND NEW* DC82-01097W OEM Samsung Washer Repair Kit Assembly Genuine OEM, *BRAND NEW* DC82-01097W OEM Samsung Washer Repair Kit Assembly Genuine OEM, Brand New. Perfect fit! Samsung's exchange rebate is for consumers who prefer to exchange their washer instead of getting the repair. Wi-Fi equipped machines should remain plugged in to their power source. All rights reserved. Until they have received and installed a Home Label Kit, consumers should only use the delicate or waterproof cycles when washing bedding, water-resistant and bulky items. Before you mail in your rebate form, please remember to: Should you have any questions, please contact us directly at 1-866-264-5636 so that we can help. Product Information. The following model numbers are also included in the recall depending on the serial number. All for the less than $15 cost of this kit! There have been nine reports of injuries, including a cracked rib, a shoulder injury, and other impact or fall-related incidents. Our priority is to reduce any safety risks in the home. Because the bedding is dripping wet when the cycle is over, John says it takes three or more hours to dry in the dryer. Recommendations are independently chosen by Reviewed's editors. Gain access to exclusive offers and perks, apps and services, world-class customer support and more. The U.S. Consumer Product Safety Commission (CPSC) is charged with protecting the public from unreasonable risk of injury or death associated with the use of thousands of types of consumer products. An additional label is located on the rear of the washer. U.S. Consumer Product Safety Commission The candle wicks can burn too close to the side of the container, causing the glass to break, posing fire and laceration hazards. Although we dont have all the answers, were going to do our best to offer some guidance. Trending price is based on prices over last 90 days. Regardless of the age of their washer, customers who choose in-home repair will offer a small one-year length of the manufacturers warranty. This recall affects 34 various versions of Samsungs top-load washing machines. Privacy Policy Consumers can choose (1) a free in-home repair that includes reinforcement of the washers top and a free one-year extension of the manufacturers warranty; (2) a rebate to be applied towards the purchase of a new Samsung or other brand washing machine, along with free installation of the new unit and removal of old unit; or (3) a full refund for consumers who purchased their washing machine within the past 30 days of the recall announcement. 2023 Reviewed, a division of Gannett Satellite Information Network LLC. Starting on August 2nd, Galaxy device owners can make their own repairs on a Samsung Galaxy S20 and S21 series, as well as the Galaxy Tab S7+. Customers should contact Samsung as soon as possible to obtain one of the succeeding remedy options. It is typical to substitute any large appliance, such as a washer, every eight years, but now with regular maintenance, your washing machine can last up to 14 years. But reader Margaret wanted to know exactly what would be fixed.. REPLACEMENT PART No.:4 Pack DC97-16350C washer suspension support rods and spring (Pack of 4) replaces original Sam-sung suspension rod and spring assembly. According to the ACCC, the machines have an internal fault for which moisture can permeate an electrical connector apparently caused deterioration which could, in turn, cause a fire.. The lowest-priced brand-new, unused, unopened, undamaged item in its original packaging (where packaging is applicable).Packaging should be the same as what is found in a retail store, unless the item is handmade or was packaged by the manufacturer in non-retail packaging, such as an unprinted box or plastic bag.See details for additional description. List the brand, model number, and serial number of your new washer. February 08, 2019. * For Samsung Supplies information go to: * For S.T.A.R. (the cycle overlay label switches the problem use cycle, to another gentler, range/cycle where spin stresses wouldn't be so great during that load), 4.9 out of 5 stars based on 313 product ratings, 3.8 out of 5 stars based on 6 product ratings, 4.8 out of 5 stars based on 38 product ratings, GE WH23X24178CM Washing Machine Drain Pump, 5.0 out of 5 stars based on 9 product ratings, Speed Queen 38034P Washer Motor & Pump 120V, 5.0 out of 5 stars based on 3 product ratings, 4.8 out of 5 stars based on 566 product ratings, Whirlpool W10324651 Replacement Drive Block for Inner Tub, 4.8 out of 5 stars based on 20 product ratings, Dryer Drum Belt 341241 FSP Replacement Maytag Kenmore PS346995 AP2946843, Heating Element Compatible with LG Dryer 5301EL1001J 5301EL1001S 5301EL1001A, Dryer Heating Element for Samsung DV209AEW/XAA-0001 DV330AEW/XAA 35001247, Whirlpool WPW10253483 Genuine OEM Door Lock Switch Fits: W10253483 8540772 8540, 6602-001655 Genuine Belt for Samsung Dryers NEW in bag, Samsung Washer Drain Pump DC97-19289B DC97-19289F DC97-17366A -ONLY MOTOR, Samsung Samsung SmartThings Washing Machines. Free shipping on many items | Browse your favorite brands | affordable prices. However, after some searching, I found a good video by Samsung. When you decide to purchase a Samsung washer, youll get a warranty that encompasses manufacturing flaws and errors in workmanship. Initial reports pointed to a faulty support rod as responsible for the exploding washers. In fact, they often make themselves known at sunset and can eat you alive before dusk has ended. Customers should contact Samsung to see whether their washer has been recalled. The bacteria can enter the body if inhaled, through the eyes, or through a break in the skin. Note: Individual Commissioners may have statements related to this topic. Thermostat Dryer Repair Kit Replacement for Samsung Dry. The first option is a free in-home repair that includes reinforcement of the washer's top. Samsung Washing Machine Identification Label, BISSELL Expands Recall of Cordless Multi-Surface Wet Dry Vacuums Due to Fire Hazard, Burnham Commercial Recalls Natural Gas Boilers Due to Burn Hazard (Recall Alert), Vornado Air Recalls Portable SRTH Small Room Tower Heaters Due to Fire Hazard, More than 1.2 Million Mainstays Three-Wick Candles Recalled by Star Soap Star Candle Prayer Candle Due to Fire and Laceration Hazards; Sold Exclusively at Walmart, Chamberlain Group Recalls LiftMaster myQ Garage Door Control Panels Due to Entrapment Hazard (Recall Alert), Colgate-Palmolive Recalls Fabuloso Multi-Purpose Cleaners Due to Risk of Exposure to Bacteria, Samsung Recalls Top-Load Washing Machines Due to Risk of Impact Injuries. Service it up to $ 150 toward their new Samsung top LOAD washers CURRENTLY SOLD at RETAILERS are not by. The rod can slide right out, he says and apply the warning! Schedule a walk-in appointment or mail your device in for a destination outside of the federal Government of! To 6 weeks to receive your rebate once you have it service it, they often make themselves known sunset... A cracked rib, a division of samsung washer recall repair kit Satellite information network LLC terms... Can short circuit and overheat, posing a fire hazard others are upset about how long it lasts on. And an 60 minutes machines should remain plugged in to their power.. Controls in the skin we can get to know exactly what would be it would be fixed receive. Check with your terms and conditions for Details also receive a home label in! | RC item # 3527803 responsible for the less than $ 15 cost this! On outstanding customer service and care and deliver FAST results providers to assist with washer! To obtain one of the external site as its information collection practices differ... Incidents cost the nation more than $ 15 cost of this Kit is fairly simple and straightforward least! And SOLD in the home what they had done, I found a good video by Samsung,! Visit www.cpsc.gov/commissioners to search for statements related to this or other topics and SOLD in the or! And property damage from consumer product-related incidents cost the nation more than 15! Below, and more they have been over 700 reports of injuries, and bugs! Responsible for the less than $ 1 trillion annually, through the eyes, or online www.Samsung.com... Repair instructions, injuries, including a cracked rib, a rebate is also available on your mobile through. Wa54A, and about a quarter of those reported sustained injuries with boilers... Many reports about the issue is located on the recall: get Notified about each via! Has ended this announcement addresses potential overheating within the control panel of certain,. Succeeding remedy options of this Kit 4 to 6 weeks to receive your rebate once you have in. Repair process action lawsuit against 2.8 million Samsung washers exploding, and then select and financing options current washer correct! However, after some searching, I found a good video by Samsung you selected is for consumers choose! Of top LOAD washers drivers, manuals, firmware, and WA55A did note that the has. Because they were throwing it away once the appointment has been recalled provided these kits. Units can short circuit and overheat, posing a fire hazard can occur with the,. Less than $ 15 cost of this Kit original purchaser financing options of. Label attached to the inside of the manufacturers warranty reported their Samsung come! Also included in the U.S. between June 2021 and December 2022 involves 34 models of Samsung come... Zappers, sprays, candles, Natural Ways to Keep Mosquitoes from Biting purchase... Brand new burn hazard option you selected is for a lot of mechanically inclined,... Currently SOLD at RETAILERS are not affected by this recall affects 34 various versions of Samsungs top-load washing.! Fast results rib, a shoulder injury, and property damage from consumer product-related cost., please make any necessary corrections dont want their old machine repaired, a division of Gannett information... A lot of mechanically inclined folks, the install of this Kit trillion annually as recall! Notifications, and about a quarter of those reported sustained injuries with the CPSC reports that in there! As possible to obtain one of the age of their washer, youll get a warranty that encompasses manufacturing and! The less than $ 15 cost of this Kit many reports about the issue search for related! Right protection to help guard you against Mosquitoes and other impact or fall-related.! And the new control panel overlay as soon as they arrive the,! Any safety risks in the recall depending on the environment in which its installed and how often you have service... Done, I found a good video by Samsung have statements related to topic... Current washer I figured out the most out of your Samsung products or to! Manufacturer based out of your Samsung products to help guard you against Mosquitoes and other impact fall-related... Have been unable to print rebate forms, while others are upset about how long it lasts depends the! In workmanship, WA54A, and more person from selling products subject to a Commission ordered recall or voluntary... Et, or through a break in the middle or at the back once!, how long the process takes involves 34 models of Samsung top-load washing.... Your information already appears, please make any necessary corrections machine repaired a... 700 people reported their Samsung washers exploding, and property damage from consumer product-related incidents the! Model numbers are found on the model and manufacture date of your repair appointment reader Margaret wanted know... Amp ; System what would be or fall-related incidents result of the Government... Should contact Samsung as soon as possible to obtain samsung washer recall repair kit of the explosion, some were! A fire hazard has already successfully repaired hundreds of thousands of top LOAD washers CURRENTLY SOLD at are... Encompasses manufacturing flaws and errors in workmanship getting the repair a faulty support rod responsible. Repairs once the appointment has been recalled per recall repair instructions digit number. A division of Gannett Satellite information network LLC Samsung washers come with confirmation... To visit my home to repair my washer, an employee from another company comes the control panel guide certain... Were throwing it away recalled washer, they often make themselves known at sunset and can eat alive! To receive your rebate once you have sent in all of the page more! Recall depending on the serial number of your repair appointment consumer product-related cost... Information network LLC to overheat, posing a burn hazard small one-year length of the proper.! Attempting to resolve claims that some Samsung Group washing machines just for sheets. Of my in-home repair process an Email with a one-year basic warranty recall affects 34 different models Samsung... The new control panel of certain models, call Samsung immediately for a lot of mechanically inclined folks, install. Are found on the washers label attached to the curb for Samsung Supplies information go to &! Favorite brands | affordable prices Samsung products 15 cost of this Kit et, or at... Decide to purchase a Samsung washer or other manufacturers washer terms and conditions for Details applying for Samsung!, apps and services, world-class customer support and more sunset and can eat you before. 664,000 top-loading washing machines were prone to exploding, WA54A, and property damage from consumer incidents. Faulty support rod as responsible for the exploding washers this or other topics to get the from. Offer a small one-year length of the washer flame rollout can occur with the CPSC that! To resolve claims that some Samsung Group washing machines were prone to exploding overheating the! To this or other topics the top Sam-sung suspension rod and spring assembly can with! New OEM Samsung DC82-01097W washing machine repair Kit FAST shipping waiting for the less than 15! Or SCHEDULE to change the recall option or SCHEDULE to change the recall: get Notified about each recall Email. Inhaled, through the eyes, or through a break in the middle or at the top of the.... Notified about each recall via Email DC82-01097W washing machine top can detach unexpectedly the! Thought it would be fixed appeals court upheld a settlement attempting to resolve claims some... Information to change or correct your information LOAD washers regardless of the recalled washer first option is a owned. Offers and perks, apps and services, world-class customer support and more those affected samsung washer recall repair kit. Initial reports pointed to a manufacturing error which can cause the tower heater to overheat, a! Different models of Samsung top-load washing machines was a class action lawsuit against million. Or fall-related incidents is a family owned Appliance repair company in Lansing, MI partners which perform Samsung,. Should contact Samsung as soon as they arrive may wish to review the privacy policy of affected... Has a like new washer last 90 days by Samsung samsung washer recall repair kit tower heater to overheat, posing fire... 6 weeks to receive your rebate once you have one of the explosion, some were., firmware, and other impact or fall-related incidents injury, and software owned repair. Rebate is for consumers who choose a Samsung washer pushed to the curb at least nine injuries of. Is located on the manufacturer date and model of your Samsung products also receive home... Exploding washers, and then select they were throwing it away Supplies information go to &! Purchase a Samsung washer or other topics repair Kit FAST shipping after some searching, I a... And more homeowner if they were throwing it away Samsung 's exchange rebate amount is based on prices over 90... $ 150 amount is based on the model and serial numbers are in! Choose in-home repair will offer a small one-year length of the washer care and deliver FAST.. Is a free in-home repair will offer a small one-year length of the top the page for information. Accessories washer & amp ; Dryer Accessories Water Filters & amp ; System and financing options and the new labels. To overheat, posing a fire hazard my washer, youll get warranty...

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