scalefast customer support
Finance. scalefast.com Reviews 1 Average. 3.2 The Customer Support (CS) Team is responsible for responding to and resolving all customer-related inquiries that are in regards to your store. In either case, any such purchase should not clear your bank's fraudulent transaction verifications. Irish-based ecommerce company ESW, formerly known as eShopWorld, has agreed to acquire Los Angeles-based Scalefast for a sum understood to be in excess of $300 million (285m). Scalefast is a privately-owned, VC-backed US scale-up of 350+ employees specialized in providing global ecommerce-as-a-service solutions to brands. Type of CS Requests Typically types of inquiries that the CS team can resolve are as follows: We're glad you're here. scalefast.com Reviews 1 Average. You may also pay with American Express through the PayPal website. Each tool is crafted for simplicity in order for you to get the most out of your store's features. Learn more about it's pricing, reviews, features, integrations and also get free demo. Bring unmatched scalability and reliability to your global storefront for eCommerce. Scalefast General Information. Subject to customary approvals, the transaction is expected to close by mid-year 2022. Introduction. Hi Friends, I received only 1/2 of my order today from the Store - they told me that the warehouse shows that both items shipped in the same box, but I only received one item. Be it sun, moon, or rising, let the world know: you're a Gemini. Scalefast is an outsourced eCommerce solution designed to build & manage global eCommerce for brands, with customer loyalty programs, subscription management, order tracking, inventory tracking, and more. We handle the entire ecommerce platform process domestically and internationally, including store design and localisation, logistics, customer service, payments, tax management and fraud prevention. Level 5 Sponsor Scalefast is an end-to-end eCommerce solution provider equipping brands with features and services they need to scale their direct-to-consumer stores, including white-labeled webstores, easy-to-use backend management, fulfillment, merchant of record services, customer support, and more. Each bundle contains five drops, each containing five copies of an awesome astrological Mountain by Jeanne D'Angelo. Note: The available payment methods depend on the country in which the . For more information: www.scalefast.com. Customer Support Settings & Configurations Affiliates Fulfillment Frequently Asked Questions Orders Products Discounts Reporting Advanced CMS . Scalefast is a VC-backed US scale-up of 350+ employees specialized in providing global ecommerce-as-a-service solutions to brands. The transaction statement will be labeled Scalefast in your bank account. Scalefast has vast global eCommerce knowledge, with an enterprise platform equipped My order shipped and "arrived" in the wrong country. This rating has improved by 1% over the last 12 months. 346 Companies. Making things more personal and adding live chat are huge steps in the right direction. Revenue: Unknown / Non-Applicable. Customer inquiries can be submitted directly via your store's support contact form. Scalefast, a Los Angeles-based digital commerce solution that is changing the way brands do direct-to-consumer (DTC) eCommerce, has raised a $22 milli Scalefast Raises $22M Series B Round to Lead . Scalefast is a digital commerce platform that simplifies eCommerce for global lifestyle brands by using a combination of Artificial Intelligence and eCommerce e. xpertise. Otherwise, please contact customer support here for assistance. The Los Angeles-based company's mission is to improve agility and speed in the direct-to-consumer (DTC) world, which Scalefast's founder and CMO Olivier Schott said is known to be slow and . We focus on a D2C model, enabling inspirational brands to provide a more personalised shopping experience in real-time. Generally we accept verified PayPal accounts and the following banking cards: Visa Debit, Visa Credit, Visa Electron, MasterCard Credit, MasterCard Debit, Giropay, Sofort, PayPal, Discover, and Apple Pay. Key benefits of using Scalefast could easily reach customer service for help/if there is an issue. Scalefast combines an industry-leading platform with the expertise to back it, as well as experience scaling some of the world's strongest industry leaders. If you do, then you'll love our actively-managed database of Scalefast users. French Partners and Xplorer Capital are the most recent investors. Developer of a digital commerce platform intended to streamline and improve the online shopping experience. Square Enix needs to drop Scalefast and get decent Customer Support. The cloud-based solution allows business to manage multiple channels from one central location. Getting Started Accessing Back Office Access Overview Introduction In order to utilize all of the features that are available for you on the Scalefast platform, you will need to be granted access by your Scalefast Account Manager. Learn more about Scalefast - use cases, approaches, & end results from real customers; read customer reviews including 8 testimonials, videos, and case studies. The cloud-based solution allows companies to organize multiple channels from a single central location.Scalefast's full-stack enterprise e-commerce solution comes with a next-generation platform . Dublin, Ireland and New York, NY (May 9, 2022) - ESW, the world's leading global direct-to-consumer (DTC) ecommerce company, announced today that it has agreed to acquire Scalefast, a Los Angeles-based, end-to-end ecommerce solution provider. When will I be billed for my . Scalefast Knowledge Center Getting Started Welcome to Scalefast! However, the payment had already been made 3 months beforehand. Download our 2021 DTC Hype Report to learn how DTC retail trends have changed since 2020. SCALEFAST SAS has 1 total employees across all of its locations and generates $48,000 in sales (USD). Scalefast Reviews - 2021 It is the first . Our platform is built Direct-to-consumer (D2C) eCommerce company ESW is set to acquire Scalefast, an eCommerce technology provider, pending regulatory approvals expected by mid-2022. Scalefast offers robust, full-featured eCommerce to serve high-volume stores and brands looking for a highly scalable solution that is feature rich with impeccable performance. Competitors: Unknown. Finance. . Tested against the highest standards for uptime, transaction volume and customization, our platform is only one part of a full merchant solution that grows with your through ongoing updates and enhancements. Subscribe to the Crunchbase Daily. Customer service is key! Investors include Benhamou Global Ventures, Crdit Mutuel Equity . Contact Us - eCommerce the Way it Should Be Scalefast is changing the way brands do direct-to-consumer eCommerce. Back Office Order Management - Customer Accounts Introduction In this guide, we will learn to access and review customers information directly from the Main Menu of the Scalefast Merchant. Customers You can access the View Customer section by clicking on Customers on the main menu on the left: View Daniela Curia's business profile as Senior Customer Support Specialist at Scalefast. Company Description: SCALEFAST SAS is located in MADRID, Spain and is part of the Computer Systems Design and Related Services Industry. Company Name; Website; Phone Number; Mailing Address; Industry; Employee Range; Last Updated : March 03, 2022 Request Customized . Accounting Billing and . How do you best maintain a great reputation with your customers? Customer acquisition can be an expensive endeavor. Read about their experiences and share your own! Fast and free shipping. Need some new ideas? Improving ecommerce customer service is no easy task but with these helpful tips you'll be on your way. We're adding a new basic land representing a new sign every monthand they'll all be available until the end of 2022! Frequently Asked Questions Quickly find the answers you may be looking for by checking our FAQs. Scalefast Customer List. This is because your bank freezes your funds for up to 5 working days before validating or cancelling the transaction. 89% of employees would recommend working at Scalefast to a friend and 82% have a positive outlook for the business. Moderator. The company employs over 350 staff and operates in the US, Spain, France . Customer Service Customer Experience Point of Sale Lead Management Event Management Survey. 24% of Americans would be encouraged to buy direct from a brand if they had superior customer service. (The box was too small to hold two of these items, and the weight of the package was too light to hold both items - I'm waiting to hear back from customer . Where to Access Please request the URL for the Merchant Back Office from your Account Manager. Support the selling of product and service offerings to assist in achieving corporate sales goals. Direct-to-consumer e-commerce company ESW said it acquired Scalefast to accelerate the company's growth and strengthen its capabilities. Why was I charged for a failed purchase or charged twice for the same purchase? Scalefast is an outsourced ecommerce solution designed to create and manage your online store, with customer loyalty programs, subscription administration, order and inventory tracking and much more. (Employees and Sales figures are modelled). Merchant Backend Guides Find platform information and help resources to ensure an easy understand of the Scalefast platform. The company also announced that Scalefast founders, CEO . Subject to customary approvals, the transaction is expected to close by mid-year 2022. Ideal for organizations of 1 to 1000+ employees. Scalefast is the next generation Enterprise eCommerce Cloud platform of choice for established, fast-growing brands with complex needs and demanding customers. Scalefast has an overall rating of 4.1 out of 5, based on over 40 reviews left anonymously by employees. Scalefast Blog 26 Apr 2022. . Company Description: SCALEFAST SAS is located in MADRID, Spain and is part of the Computer Systems Design and Related Services Industry. Not your sign? After logging into the dashboard, your tools & features are located on the left-hand side, vertically stacked into expandable tabs. Whether ease of use, affordability, user rating or value for your money is your priority, there are a lot of other tools out there that could be a great match for your . Their latest funding was raised on Jul 15, 2020 from a Series B round. The terms of the deal . Scalefast is an outsourced ecommerce solution designed to create and manage your online store, with customer loyalty programs, subscription administration, order and inventory tracking and much more. Scalefast is a Ecommerce software. Privately owned and VC backed, Scalefast specialises in providing global ecommerce-as-a-service solutions to brands. Description. ESW, the world's leading global direct-to-consumer (DTC) ecommerce company, announced today that it has agreed to acquire Scalefast, a Los Angeles- based, end-to-end ecommerce solution provider. www.scalefast.com | Scalefast Knowledge Center. Featured Customers That Trust Scalefast. Scalefast customer support can be reached here. Hello @MarioLC, If PayPal received that information from the merchant, we would see it in your Transaction Details under your Activity. Be it sun, moon, or rising, let the world know: you're a Gemini. Product Information as a Service vs. Scalefast using this comparison chart. Full Service Ecommerce; In-app Purchase; In-app Store; Global Payments And Cloud-based Billing; . Find Ciro's email address, mobile number, work history, and more. Seller of Record and Payment Service Provider? The cloud-based solution allows companies to organize multiple channels from a single central location.Scalefast's full-stack enterprise e-commerce solution comes with a next-generation platform . 2 min read. Find Daniela's email address, mobile number, work history, and more. Keep your eyes peeled. Celebrate your sign! Do you sell to companies who use Scalefast? Go to www.scalefast.com Overview Reviews About. According to the Monday (May 9 . A little over a month ago, I got an email from the Square Enix Store (Scalefast) stating that my pre-order for Shadowbringers had been cancelled and I would not be charged for it. Digital commerce solution Scalefast announced it raised a $22 million Series B round of funding Tuesday to help brands launch an e-store in as little as 15 days.. Scalefast Reviews - 2021 Not your sign? Customer Data Platforms; Customer Relationship Management (CRM) Data Analytics Software; . 1 people have already reviewed scalefast.com. Convenience and customer service. Scalefast has failed in regards to customer service and has left many customers in the dark. Scalefast has raised a total of $32M in funding over 4 rounds. If you have a preorder for which you have not yet been billed, check your confirmation email for self-service options. Scalefast is a privately-owned, VC-backed US scale-up of 350+ employees specialized in providing global ecommerce-as-a-service solutions to brands. . Read. Be the expert that articulates the company's capabilities in the context of customer needs. The company's platform uses a combination of artificial intelligence and e-commerce expertise to provide the infrastructure and full-service business operations necessary to scale quickly and increase revenue with everything needed under one . Most people use Scalefast to help them with crm, data security and email marketing, but it might not be the right choice for you. (Employees and Sales figures are modelled). Scalefast Woes. Product About Create Free Account RedHerring North America 2019 winner Deloitte Technology FAST 500 North America 3x winner (2018, 2019, 2021) Inc. 5000 fastest-growing US companies 3x . Scalefast is a new generation of global eCommerce solution. Celebrate your sign! I contacted WOTC customer support, who then forwarded my ticket to Scalefast, and I haven't heard anything since. We're adding a new basic land representing a new sign every monthand they'll all be available until the end of 2022! Founded: 2014. We bring together a modern and flexible enterprise commerce cloud with global business infrastructure and a team readily available for brands to scale their eCommerce business. Read about our best practices here: https://hubs.ly/H0jG__N0 #ecommerce. Here are 10 ways to attract new shoppers without breaking the bank. The company was founded in 2014 and is based out of El Segundo, California with additional offices in Madrid, and Paris. Compare price, features, and reviews of the software side-by-side to make the best choice for your business. PayPal_JonK. Our Vision A Passion for Growth Type: Company - Private. SCALEFAST SAS has 1 total employees across all of its locations and generates $48,000 in sales (USD). . Scalefast user reviews from verified software and service customers. If the description of what was purchased is not there, we'd recommend reaching out to the merchant for further clarification. Anyone else have shipping issues with Scalefast? Scalefast has a 4.8/5 star rating. Investors include Benhamou Global Ventures . Aug-18-2019 07:28 PM. See insights on Scalefast including office locations, competitors, revenue, financials, executives, subsidiaries and more at Craft. Keep your eyes peeled. Learn what their customers think, get 2 free testimonials and more. On December 2nd, 2021, the FFXIV Endwalker Collectors Edition boxes were sent into the USPS network to. Learn More & 1995-2022 Wizards of the Coast LLC, a subsidiary of Hasbro, Inc. All Rights Reserved View customer reviews of Scalefast, Inc.. Leave a review and share your experience with the BBB and Scalefast, Inc.. Contact us for solutions to your eCommerce questions. Explore ratings, reviews, pricing, features, and integrations offered by the eCommerce product, Scalefast. . Scalefast user reviews from verified software and service customers. 3.2 Investors include Benhamou Global Ventures . Do you have a product that works with Scalefast? ESW serves customers in more than 200 different markets, with e-commerce services covering compliance, data security, fraud protection, taxes and tariffs, delivery, returns and customer service. Get familiar with our platform. Each drop contains five copies of an awesome astrological Mountain by Jeanne D'Angelo. platform but also an extension of our team who would share our passion for gaming and dedication to delivering great service to our customers . Check Scalefast software market share in 2022, top Scalefast technology alternatives & competitors in Ecommerce Platform & customer insights. View Ciro Ciampa's business profile as Customer Support Specialist at Scalefast. In a high-stress time, each step in the buying process creates an extra hurdle . How can I update the information on file for my Preorder? Overview Reviews About. Sales and promotion incentives. Industry: Enterprise Software & Network Solutions. What We Do End-to-End eCommerce Customizable, enterprise-grade eCommerce platform built for growth Enterprise Commerce Cloud Business Infrastructure eCommerce Operations Compare Omni Prime vs. Scalefast is funded by 10 investors. Testimonial (48) 4.8 / 5.0; Case Studies (128) 4.8 / 5.0; Scalefast customer references have an aggregate content usefulness score of 4.8/5 based on 176 user ratings.
